Iris _

Pixsys Forum

everybody's effort for the same goal

Ecran noir TD710

Post Reply
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Ecran noir TD710

Post by user14306 »

Bonjour,
J'ai activer la connexion a distance VNC sur mon TD710 sans savoir ce que c’était...
Depuis j'ai un écran noir et je n'arrive pas à revenir à l'état initial.
Comment réinitialiser l'IHM ?
Merci d'avance.
Pixsys tecnico 6
Moderatore
Posts: 1209
Joined: 12/09/2016, 14:49

Re: Ecran noir TD710

Post by Pixsys tecnico 6 »

Hi,
please, can you write your post using the English language?

The TD710 VNC service can't dim the TD710 screen, maybe it is TDControl Panel setting. If you want access to the Td Control Panel, please keeep press the STOP button during the turn on of the TD710.

Best Regards.
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Re: Ecran noir TD710

Post by user14306 »

Hello,

Yes it comes from the TdControlPanel parameter.
I pressed the Remote button and since then I have a black screen even when I turn on the HMI .
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Re: Ecran noir TD710

Post by user14306 »

I'm sorry, I made a mistake.
It was the REBOOT button I pressed.
So nothing to do with the VNC, I guess...
Pixsys tecnico 6
Moderatore
Posts: 1209
Joined: 12/09/2016, 14:49

Re: Ecran noir TD710

Post by Pixsys tecnico 6 »

Hi,
are you using the Page Lab HMI Interface or the Movicon HMI Interface?
What did you select by the TD710 TDControlPanel software?
Best Regards.
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Re: Ecran noir TD710

Post by user14306 »

Hello,
I use the Movicon HMI interface.
And in the TDControlPanel software I selected the REBOOT button.
Pixsys tecnico 6
Moderatore
Posts: 1209
Joined: 12/09/2016, 14:49

Re: Ecran noir TD710

Post by Pixsys tecnico 6 »

Hi,
did you disable the PageLab HMI interface? If you are using the Movicon HMI Interface, PageLab must be disable.
Disable_Page_Lab_HMI.PNG
Best regards.
You do not have the required permissions to view the files attached to this post.
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Re: Ecran noir TD710

Post by user14306 »

Hello,
it's possible that when I did the manipulation.
PageLab was activated .
Pixsys tecnico 6
Moderatore
Posts: 1209
Joined: 12/09/2016, 14:49

Re: Ecran noir TD710

Post by Pixsys tecnico 6 »

Ok please,
can you check if the PageLab is enable or disable?

Best Regards.
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Re: Ecran noir TD710

Post by user14306 »

I can't, I get a black screen when I turn on the power.
Pixsys tecnico 6
Moderatore
Posts: 1209
Joined: 12/09/2016, 14:49

Re: Ecran noir TD710

Post by Pixsys tecnico 6 »

Hi,
can you follow this procedure to restore your HMI using the Device Finder software?

Example number 16:
https://forum.pixsys.net/viewtopic.php?f=25&t=2231

Best regards.
user14306
Posts: 20
Joined: 01/12/2016, 13:51

Re: Ecran noir TD710

Post by user14306 »

The DeviceFinder software cannot find the device.
Pixsys tecnico 6
Moderatore
Posts: 1209
Joined: 12/09/2016, 14:49

Re: Ecran noir TD710

Post by Pixsys tecnico 6 »

Hi,
in this case it better that you send a mail to support@pixsys.net. Our tecnical support will connect to your PC and they 'll check your TD710 if it is possible.

Best Regards.
Post Reply