Page 1 of 1

ATR313 error help

Posted: 09/03/2020, 10:28
by ilker
hello, we have done all the necessary settings with ATR313, meanwhile, we are also putting the process data -oven heat regime-, oven is working properly but it does not give us the process data, in other words, process screen does not start. I would be grateful if you could tell me what may cause this problem?

Re: ATR313 error help

Posted: 09/03/2020, 13:01
by Pixsys tecnico 6
Hi,
could you post a picture of the ATR313 to explain the problem? What did you mean " it does not give us the process data"?

Best Regards.

Re: ATR313 error help

Posted: 09/03/2020, 14:18
by ilker
OVEN WORKS
PROCESS AND TIME ARE NOT PROGRESSING
DOES NOT START THE OVEN
FAN ONLY WORKS

Re: ATR313 error help

Posted: 09/03/2020, 15:19
by Pixsys tecnico 6
Hi,
Are there some Active Alarm? Did you check the ATR313 alarm page?

Best regards.

Re: ATR313 error help

Posted: 09/03/2020, 16:00
by ilker
NO ACTIVE ALARM
PROCESS BEGINS
RUNNING THE FAN
BUT TIMER AND FURNACE DOES NOT WORK
TIME AND OVEN DOES NOT TAKE ACTION

Re: ATR313 error help

Posted: 10/03/2020, 10:48
by ilker
Contact ?

whatssap
Skype

Please

Re: ATR313 error help

Posted: 10/03/2020, 11:57
by Pixsys tecnico 6
Hi,
please can you send a mail to support@pixsys.net.

Best Rgards.

Re: ATR313 error help

Posted: 11/03/2020, 10:42
by ilker
What kind of memory card can I transfer data between atr313 panels

memory card does not appear

Re: ATR313 error help

Posted: 11/03/2020, 11:27
by Pixsys tecnico 6
Hi,
you can transfer data between atr313 panels using the memory card cod.2100.30.001.

https://www.pixsys.net/en/products/proc ... ers/atr313

The transfer data between the ATR313 can be transfer only between the same release of the ATR313. If the Memory card doesn't appear, maybe it is not the same release.

Best Regards.