ATR313 error help

ilker · Post by **ilker** » 09/03/2020, 10:28

hello, we have done all the necessary settings with ATR313, meanwhile, we are also putting the process data -oven heat regime-, oven is working properly but it does not give us the process data, in other words, process screen does not start. I would be grateful if you could tell me what may cause this problem?

Post by **Pixsys tecnico 6** » 09/03/2020, 13:01

Hi,
could you post a picture of the ATR313 to explain the problem? What did you mean " it does not give us the process data"?

Best Regards.

ilker · Post by **ilker** » 09/03/2020, 14:18

OVEN WORKS
PROCESS AND TIME ARE NOT PROGRESSING
DOES NOT START THE OVEN
FAN ONLY WORKS

Post by **Pixsys tecnico 6** » 09/03/2020, 15:19

Hi,
Are there some Active Alarm? Did you check the ATR313 alarm page?

Best regards.

ilker · Post by **ilker** » 09/03/2020, 16:00

NO ACTIVE ALARM
PROCESS BEGINS
RUNNING THE FAN
BUT TIMER AND FURNACE DOES NOT WORK
TIME AND OVEN DOES NOT TAKE ACTION

ilker · Post by **ilker** » 10/03/2020, 10:48

Contact ?

whatssap
Skype

Please

Post by **Pixsys tecnico 6** » 10/03/2020, 11:57

Hi,
please can you send a mail to support@pixsys.net.

Best Rgards.

ilker · Post by **ilker** » 11/03/2020, 10:42

What kind of memory card can I transfer data between atr313 panels

memory card does not appear

Post by **Pixsys tecnico 6** » 11/03/2020, 11:27

Hi,
you can transfer data between atr313 panels using the memory card cod.2100.30.001.

https://www.pixsys.net/en/products/proc ... ers/atr313

The transfer data between the ATR313 can be transfer only between the same release of the ATR313. If the Memory card doesn't appear, maybe it is not the same release.

Best Regards.

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