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TD 410 Keyboard failure

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SKern
Posts: 10
Joined: 06/11/2019, 15:33

TD 410 Keyboard failure

Post by SKern »

I use Pagelab and since today I suddenly have the problem that when I open an input field on the HMI TD410 I can no longer see the input in the keyboard field it always remains empty. However, when I confirm it is passed to the input field.
Pixsys tecnico 1
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Re: TD 410 Keyboard failure

Post by Pixsys tecnico 1 »

Hi,
I don't understand if you are developing a new project or updating an old one ore simply you are just using the HMI (so the project has not been modified).
SKern
Posts: 10
Joined: 06/11/2019, 15:33

Re: TD 410 Keyboard failure

Post by SKern »

I have modified an existing project. I have corrected a translation since then I have the problem
Pixsys tecnico 1
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Re: TD 410 Keyboard failure

Post by Pixsys tecnico 1 »

Ok, I suggest you to try to download the previous code, to see if the error disappears.
SKern
Posts: 10
Joined: 06/11/2019, 15:33

Re: TD 410 Keyboard failure

Post by SKern »

I have installed the old version where the error is not present. What can have the influence on it? in pagelab there is not even the possibility to set something to the keyboard.
Pixsys tecnico 1
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Re: TD 410 Keyboard failure

Post by Pixsys tecnico 1 »

I think there is some problem with the new text/translation you have added.
If you cannot find the problem, please send us the project by email explaining the news on that version.
Our email is support@pixsys.net
Pixsys tecnico 6
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Re: TD 410 Keyboard failure

Post by Pixsys tecnico 6 »

Good morning,
The error you encountered is because the home page has a resolution background image larger than the display resolution. This dirty the memory used for other things, including the font, and then you must properly resize the image to 480x272.

Br,
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