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TDControlPanel TD710

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user16388
Posts: 14
Joined: 24/11/2017, 9:56

TDControlPanel TD710

Post by user16388 »

Hi, i have been working with a TD710, i have uploaded some programs from logic lab and movicon, changed the TDControlPanel configuration with no problems, but today i uploaded a program and the HMI just load until this screen:
TD710.1.jpg
I tried to enter the TDControlPanel by pressing the stop button and it shows the desktop directly:


I checked the files in "NANDFLASH", where i had my programs and it seems that they have disappeared.
I noted that there where programs in "BOOT" but the HMI does not recognized them as programs or file extensions of Movicon:
TD710.2.jpg
TD710.3.png
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user16388
Posts: 14
Joined: 24/11/2017, 9:56

Re: TDControlPanel TD710

Post by user16388 »

The problem seems to be related with an error on the filesystem of a particular partition (NandFlash).

This errors prevent from accessing any files on the partition, which appear to be still there as shown in the picture after accessing the folder properties.

We want to try to format this partition, but we would need the files to restore it (we do not have access to TDControlPanel or run movicon projects).
NandFlash1.jpg
NandFlash2.jpg
NandFlash3.jpg
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Pixsys tecnico 6
Moderatore
Posts: 1184
Joined: 12/09/2016, 14:49

Re: TDControlPanel TD710

Post by Pixsys tecnico 6 »

Hi,
Please check your email, our technical support has already answered you or has already contact you via skype.

Best Regards.
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